Index of posts from November 2009

"From MySpace and Facebook, text messages to email, will new media transform the election in the same way it did for America?"

How long does it take your company to respond to a lead? The article states it's probably around 31 hours - but recommends it should be minutes, and says "from there, the odds of connecting decrease by TEN times in the first hour..."

The most valuable asset any organisation has today is not facilities. It’s not the inventory in the warehouse or on the production line. It’s not healthy bottom line the company achieved last year (although right now that would be sweet!) It’s people. It’s especially true in some sectors where quality and quantity are in such short supply...

How we can look back and laugh at the bad old days, now that everything is just peachy. Except, of course, it isn’t. The proliferation of new communication tools means plenty of new opportunities for foul-ups.

Where a lot of people go wrong is that they try to be too technical, or over complicate the meaning or application of the products they are writing about. This not only results in a boring format for the reader but also one that does not create a targeted response...

A quiet revolution has taken place in the last couple of years in terms of lectures being made available online.