Articles here linking to:
Smashing magazine

Why you should devise a set of potential visitor flows and then put them all together to create a site structure built with the customer in mind.

Some wonderful people have been working on an alternative to the drop-down country selector, which has just been unveiled by Smashing Magazine.

Form design is an area where most web designers really could do with some training, if the forms I come across on a day-to-day basis are anything to go by.

Here's an article which you can take in at a sitting, yet still use as a template next time you come to write a sales letter or indeed a promotional article.

Here's a long but invaluable guide which you might like to make a note of, for the next time you're involved in a website launch or redesign.